How will feedback be given?

If you purchase the optional extra feedback bonus we will reply to your emailed requests for feedback within 10 working days generally, however, holidays and illness may affect this time frame. We will endeavour to inform you of any disruptions to this time frame in good time, however, in the case of illness this may not be possible. Where illness disrupts the flow of feedback we will respond to you as soon as possible following the return to work of our architect.