Privacy Policy

Who we are

Our website address is: https://ckarchitecture.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

See "How we retain your data".

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Generally we will not disclose information regarding our clients to third parties unless the client has first given their consent. We may, however, use your data where it is necessary for the performance of a contract which you are party to, or to take steps at your request before entering into any such contract.

We may also share your data with internal third parties, and external third parties such as -

  • Providers acting as processors who provide IT and System Administration services.
  • Professional advisers, consultants and contractors acting as processors or joint controllers.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Personal data will be retained for as long as necessary to fulfil the purposes that we collected it for, including the purposes of satisfying and legal, accounting, or reporting requirements.

The appropriate retention period for personal data will be determined by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve these purposes via other means, and the applicable legal requirements.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Information collected about the client is used only for the provision of our services to the client. This information is not used for any other purpose.

Additional information

How we protect your data

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accesses in an unauthorised way, altered or disclosed. Access to your personal data is limited to those employees, agents, contractors and other third parties who have a business need to know. They will only process your data on our instruction and they are subject to a duty of confidentiality.

What data breach procedures we have in place

We have procedures in place to deal with any suspected personal data breach and will notify you, and any applicable regulator, of a breach, where we are legally required to do so.

Your legal rights

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data -

  • The right to request a copy of the personal data which we hold about you.
  • The right to request that we correct any inaccuracies in any personal data which we hold about you.
  • The right to request that we erase any personal data which we hold about you where it is no longer necessary to retain such data.
  • The right to withdraw your consent to the processing of your data at any time, where consent was the lawful basis for processing your data.
  • The right to request that we provide you with your personal data and, where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable: i.e. where our data processing is based on consent, or is for the performance of our contract with you, or where we process your data by automated means.
  • The right, where there is a dispute in relation to the accuracy or processing of your data, to request a restriction is placed on any further processing.
  • The right to object to our processing of personal data where applicable, i.e. where processing is based on our legitimate interests, or in performance of a task in the public interest/exercise of official authority, direct marketing or processing for the purposes of scientific/historical research and statistics.

If you wish to exercise any of the rights above please email Charlotte on charlotte@ckarchitecture.co.uk

Fees for obtaining your personal data

Generally no fee will be required to obtain your personal data or exercise your rights as stated above, however, we reserve the right to charge a reasonable administration fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may require from you

We may request specific information from you to enable us to confirm your identity and to ensure your right to access you personal data. This is a security measure to ensure that personal data is not disclosed to any unauthorised person. We may also contact to to request any further information required, in relation to your request, to enable us to speed up our response.

Time limit for responding

We aim to respond to all legitimate requests within one month, however, it may on occasion take us longer to respond due to the nature or complexity of your request. If this is the case we will notify you and keep you updated.

Amendments to this notice and your duty to inform us of and changes

This version was last update on 08.08.2018.

Please keep us informed of any changes to your personal data during your involvement with us. It is important that the personal data we hold on you is accurate and up to date.

Queries, requests or concerns

To exercise all relevant rights, ask any queries, or lodge any complaints in relation to this policy, or any other data protection matter between you and us, please contact Charlotte on charlotte@ckarchitecture.co.uk in the first instance. If then the matter is not resolved to your satisfaction you have the right to lodge a complaint with the Information Commissioners Office on 03031231113, or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.